Terms & Conditions
These terms govern your use of the DermHaus website and any purchases made through it. By using the site or placing an order, you agree to the terms below.
Use of This Website
DermHaus grants you a limited right to access and use this website for personal, lawful, and non-commercial purposes.
You may not copy, reproduce, frame, modify, distribute, reverse engineer, or otherwise use any part of this website without prior written permission.
By using this website, you confirm that you have the legal capacity to do so, and that any information you provide is accurate and complete.
Intellectual Property
All content on this website, including text, graphics, logos, images, layout, and branding, is owned by DermHaus and its licensors.
All trademarks displayed on this website remain the property of their respective owners and may not be used without permission. Unauthorised use of any intellectual property appearing on this website is prohibited.
Orders & Acceptance
When you place an order through this website, you are making an offer to purchase the goods selected.
An order is only accepted once DermHaus dispatches the goods. Until dispatch, we reserve the right to decline or cancel an order, in which case any payment received will be refunded.
Each order placed through the website is treated as a separate transaction.
Pricing, Payment & Ownership
All payments must be made in full at the time of checkout.
Ownership of the goods passes to you once full payment has been received. Risk in the goods passes to you upon delivery.
We reserve the right to correct pricing errors, product information errors, or omissions at any time.
Delivery & Availability
DermHaus will make every reasonable effort to dispatch orders as promptly as possible.
Dispatch and delivery times are estimates only and may vary due to operational, courier, promotional, or external factors. Product availability is subject to stock on hand at the time your order is processed.
Returns
Returns are handled in accordance with our Returns Policy. Because we sell skincare, returns are accepted only on eligible, unopened, and sealed items, within the stated return window. Please read our Returns Policy in full before requesting a return.
Website Misuse
- You may not use this website for unlawful or fraudulent purposes.
- You may not interfere with the operation or security of the website.
- You may not upload or transmit harmful code, malicious software, or unauthorised content.
- You may not use the website in a way that infringes the rights of DermHaus or any third party.
Limitation of Liability
DermHaus provides this website and its products with reasonable care. To the extent permitted by law, DermHaus is not liable for any indirect or consequential loss arising from the use of this website or our products. Nothing in these terms limits any rights you may have under the Consumer Protection Act or other applicable law.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Changes to These Terms
DermHaus reserves the right to update or amend these Terms and Conditions at any time by publishing the revised version on this page. Your continued use of the website after any such update constitutes acceptance of the revised terms.
These Terms and Conditions should be read together with our Returns Policy and Privacy Policy.
Contact
For any queries regarding these terms, please contact our customer care team at info@dermhaus.co.za or +27 83 870 1955.